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They help their customers establish security standards, implement global project controls and plans, generate construction drawings, install, configure and commission systems.  They  repair and maintain enterprise access control, video and intrusion systems.
The mission of the Application Engineer is to be responsible for configuring, maintaining and troubleshooting enterprise level access control, video system and database applications. Will plan, organize, direct, control and implement application-related projects, upgrades, system migrations and commissioning.
Responsible for meeting with clients to determine their system needs.
Ability to work with design team to engineer complete system(s).
Monitor and maintain system health which includes Database and application Servers.
Test, program and troubleshoot access control and digital video systems.
Follow assigned projects through to final adjustment and commissioning of installed systems.
Create test plans and test systems.
Install complete turnkey system (software and hardware).
Customize system to tailor to customers’ business model.
Work off hours to support customers and technicians globally.
Troubleshoot system/network related issues over the phone with customers and vendors.
Ability to train customers and technicians on respective systems.
Document and maintain system architecture and parameters specific to customer.

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